Some nifty Lifehacker articles:
“Ask this simple question: More than a few readers said that when stymied by phone reps, they simply ask, “What would you do if you were in my situation?” “Amazingly, they’ll often pass along an effective tip about how to get the desired result,” writes Frank Scalpone of Antioch, Calif.”
“Twitter co-founder Jack Dorsey recently described how working as an emergency dispatcher in New York City inspired Twitter’s model, citing paper sketching as the key behind turning ideas, even non-visual ideas, into moving products.”
Personally: I just always keep paper on me so I can always write down notes, ideas, etc.
“A recent study at the University of Pennsylvania concluded what most of us already suspected: Hard work has more to do with performance than being naturally gifted.
…Highly self-disciplined adolescents outperformed their more impulsive peers on every academic-performance variable, including report-card grades, standardized achievement-test scores, admission to a competitive high school, and attendance. Self-discipline measured in the fall predicted more variance in each of these outcomes than did IQ, and unlike IQ, self-discipline predicted gains in academic performance over the school year.”